Terms & Conditions


Intellectual Property Rights
Put Our Intellectual Property Rights Here. Canee Luxury / Caneee.UStoMY branding is the property of  Canee Boutique ( TR0281411-K )

 

Restrictions
You are specifically restricted from all of the following:

  • Publishing any Website material in any other media;
  • Selling, sublicensing and/or otherwise commercializing any Website material;
  • Publicly performing and/or showing any Website material;
  • Using this Website in any way that is or may be damaging to this Website;
  • Using this Website in any way that impacts user access to this Website;
  • Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • Using this Website to engage in any advertising or marketing.
  • Certain areas of this Website are restricted from being access by you and ombra fashion may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
  • Please take note we (Canee boutique / Canee Luxury / Caneee.UStoMY) certainly do not tolerate impatient, picky and rude buyer.

    • Product Description

    Photoes and Measurements are for reference only, it may vary according to brand and style, the real object should be condidered as final.

    Origin : Vietname, Mainland China, Philipines, etc ( the origin of different batches may be different, please subject to the real object )

    All product parameters, picture are for reference only, please refer to the actual goods; The product is purchased and transported from overseas factory outlet; small scratches, threads, glur marks, slightly smell and other defect that do not affect the quality , performance or use of the product area not quality problems. Gift receipt may be removed as due to custom clearance.Tags and details may vary slightly from batch to batch; The above description is not a reason to return or replace the goods.

    The [ Direct Outlet ] sign feature on our website represents a convenient and straightfoward option for customer to make purchases directly from the Coach Outlet US Official website. 

    In addition to the convenience of direct ordering, the [ Direct Outlet ] service also provides customers with an electronic receipt. This digital receipt serves as proof of purchase and offers a convenient way for cutomer to keep track their transaction. The benefit of e-receipt also includes lifetime free cleaning service in local boutique.

    Once an order is place using the [ Direct Outlet ] option, customer can expect their items to reach Vinee warehouse within an estimated timeframe of 14 to 21 working days. This estimated time of arrical provides customer with a clear understanding of when they can expect their order to be processed, shipped and ultimately reach the warehouse.

    Overall, the [ Direct Outlet ] sign on our website signifies a direct purchasing option, offering convenience, transparency and reliable service to customer who choose to shop with us.

    View article to learn more🥰 All about origin : https://caneeluxury.easy.co/pages/all-about-boutique-outlet-factory-outlet


Refund / Return policy
Please be noted that the goods are purchased with discounted price, which means they are not in perfect condition.
Therefore, the company will not accept returns due to minor defects UNLESS it is major defects that make you(Customer) unable to use the product purchased from Canee Luxury / Canee Boutique / Caneee.UStoMY .

But return & refunds or exchanges must be within 24 (Hour) for online store and Instagram store after receiving the item and is solely at the Company’s discretion.

We will normally will refund in the goods:

- Do not match the desciption which they are sold

- Area incorrect colour or style

- Area supplied in the incorrect quantity

- Are out of stock

Refund or exchange will not be provided if you simply want a different colour, change of specification, change a non-defentive unit for A different modal/brand, or if you simply change of mind, or slight defect, preorder item & clearance item (Lelong) or wrong quantity purchased upon our confirmation. 

If you received incorrect item, please contact us in caneeluxury@gmail.com. We will get back to you if the item are eligible for return. To be eligible for return, your item must be unused and in the same condition that you received It. It must also be in the original packagin. If an item can't be replace, the purchase price will be refunded.

The company will not be obliged to accept any goods that are damaged or tampered with in any way. Goods must be in new/original condition with all tags and packaging intact, with all packaging and manuals.

We highly recommend that you retain your proof of purchase. Canee Luxury / Canee Boutique / Caneee.UStoMY refunds will be processed within 7-14 working days. Credit card subjects to the merchant processing time. For cash payment / merchant , refunds will be wired to your bank account. after deducting processing fee When refund a product, you will be asked for your name, address, signature & bank account number under YOUR name as authorization for the refund transaction into your bank account or credit card.

Canee Boutique / Canee Luxury / Caneee.UStoMY reserve the right to change the term and conditions of sale in any time. In the event that the company approves for refund and exchang, the customer will be notified of the appropriate procedures which must strictly be complied with in order to ensure a smooth process.

After 24 (Hour) of recwives the goods, any request for refund or exchanges will not be entertained.

Sales Orders
Any sales order placed by the Customer may not be withdrawn cancelled or altered prior to acceptance by the Company.

Overseas Order Terms

1. Deposit: Deposits made for overseas transactions are non-refundable, unless otherwise stated explicitly in specific cases or circumstances.

2. Special Issues: In the event of special circumstances that require a refund, we will proceed with the refund based on the actual amount we have received. This means that the refund will be processed according to the original currency and amount received, without considering any charges related to exchange rates, sender's rates, or other related fees

3. Exchange Rate and Sender's Rate: Please note that we cannot bear any charges or costs associated with exchange rates or sender's rates. Any differences in the amount received due to these factors will not be eligible for refund or reimbursement.

4. Shipping Costs: Shipping costs are calculated based on the destination, and order weight These costs will be clearly outlined by system or our customers service beforecompleting the purchase.

5. Delivery Time: Estimated delivery times are provided for each shipping method during checkout. Delays may occur due to customs processing, unforeseen cincumstances, or other factars beyond our control.

6. Customs and Duties: Customers are responsible for any sustoms duties, taxes, or fees incurred upon importation. These charges are determined by the destmation country's customs authorities and are not within our control.

7. Address Accuracy: Customers must provide accurate shipping addresses. We are not. responsible for packages delivered to incorrect addresses provided by the customer.

8. Tracking Infornation: Once the order is shipped, customers will receive trackang

information to monitor the shipments progress. Please note that tracking may not be available for all shipping methods.

9. Shipping Delays: We strive to meet the estimated delivery times, but unforeseen circumstances such as customs clearance delays or transport issues may cause delays. We appreciate your undenstanding in such situations.

10. Lost or Damaged Items: In the rare event that a package is lost or arrives damaged, please contact our customer support team promptly. We will work with you to resolve the issue and if necessary, imitiate a claim with the shipping carrier.

11. Retums Due to Shipping Issues: If a package is returned to us due to an incorrect address provided by the customer or refusal to pay customs duties, additional shipping charges may apply for testupment.

12. International Shipping Limitations: We may not be able to ship to certain countries or regions due to legal restrictions. Please check our shipping policies or contact customer support for more information

13. No Retum and Refund Policy: We regret to inform customers that we do not accept refurns or provide refunds for overseas orders. It is essential to carefully review product details, sizes, and specifications before completing the purchase.

14. Cancellation Policy: Once an overseas order is placed, cancellations are not permitted. In the event that a customer wishes to cancel an order, a forfeiture of the deposit or bag fee will be applied. We advise customers to consider their purchases carefully before confirming the order.

15. Modification of Overseas Order Terms: We reserve the right to update or modify these shipping terms at any time.

By completing a purchase, customers agree to abide by these overseas order shipping ters and conditiona.

Delivery Policy

The company will NOT be HELD RESPONSIBLE if anything happens during the delivery process. Once the parcel has been passed to courier partner, we will no longer have power over the parcel. 

All Parcels are insured up to RM50. Additional insurance is not available for offer.

For preorder item or incoming ready stock, the estimated time of arrival. It only indicates the shipment's arrival at our warehouse and not at the final delivery address. Please expect that the arrival date might differ. Proceed if you are willing to wait.


Pricing Policy
Whilst every effort has been made to ensure the accuracy of the information, Canee Luxury / Canee Boutique / Caneee.UStoMY reserves the right to withdraw or amend at anytime without notice.


Payment
When paying via credit card, the credit card must be under your own name. If the credit card does not belong to you, the company reserves the right to reject the sale. The company also may require an official proof of identification to verify your identity.

We do accept personal cheques, money orders or direct bank transfers. Please note, items will not be released until the transaction has been cleared by the bank and confirmed by our finance department.

We do accept BUY NOW PAY LATER options, but we will not be offering a refund for any cancellation of order. We will only provide store credit.

Any use of fraudulent chargebacks simply to get free merchandise is not only strictly prohibited, but also constitutes a criminal fraud, and will be dealt with by reporting such chargebacks to the police, as well as referring the matter to a court of competent jurisdiction.

YOU (customer) are hereby, agreed to our terms and condition.